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Protecting homes and the environment since 1988

Protecting homes and the environment since 1988

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Services

Protecting homes and the environment since 1988

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Household Pest Control

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Rodent Control

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Termite Protection Services

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Termite Protection with Sentricon®

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Lawn Treatment Services

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Bees & Wasps

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Office:    706.896.5022
Toll free:  888.628.8007
Contact Us

Services

  • Household Pest Control
  • Rodent Control
  • Termite Protection Services
  • Termite Protection Products
  • Lawn Treatment Services
  • Bees & Wasps

Call us for a Free Inspection & Estimate

(706) 896-5022 or Toll Free (888) 628-8007

Read Our Reviews – Click our company name below to read more!

Alpine Exterminating
Reviewed from Google

4.5 out of 5 stars

Anand Nirish
Anand Nirish

1 out of 5 stars

posted 3 weeks ago

We had Alpine come out to deal with a termite issue last July. About a month ago we had termites show up in the exact spot as before. We scheduled a service for March 20. No one showed up or called. I left a voice mail that was never returned. I called again 3 business days later and was told someone would get back to me by the next day. I never heard back and called repeatedly the next week and only got their voicemail. Today, I finally got a very nice person on the phone who told me she would make sure that someone called. Rick called and told me to call someone else, that there is no guarantee for any spot treatment, and they weren’t coming back to address the problem. I’d heard good things about them and am very disappointed in their customer service and the way they fail to back up their work. Needless to say we will never use again and absolutely do not recommend them.
In response to your reply: 1. I never refused a full house service; I was told the treatment provided was sufficient to address the problem, and at the time was very happy to learn it was a simple procedure to eradicate the termites. 2. Your reply doesn't address the no-show appointment, the failure to return phone calls, and the rudeness of the technician when he finally, as he said, was "made" to call me. 3. I never asked for a free follow-up treatment. I was more than willing to pay, but your technician told me flatly he wasn't coming back out, and to find someone else. THAT is when I asked if Alpine didn't stand behind your work. The narrative that I refused a full house treatment and demanded a free follow-up is a false one. I have discussed this with your office staff and they are well aware that this is not the case. Maybe you should find out the real reason the technician refused provide any further service to my husband and me. I'd like to know myself.

vywalt
vywalt

5 out of 5 stars

posted 4 months ago

I have used this company for 15 years and always had nothing but favorable experiences. They are a pleasure to deal with. The techs who come to my home are thorough and personable. I have never had a problem with this company.

Pam Baskin
Pam Baskin

5 out of 5 stars

posted 4 months ago

This company is always attentive to its customers and go out of the way to be sure the customer is satisfied. The people are very friendly and helpful. I highly recommend this company!

Read All 17 Reviews

Service Areas

North Carolina
South Carolina
Georgia

Contact Us

info@alpineexterminating.com
77 River Street
Hiawassee, GA 30546
706-896-5022 or Toll Free 888-628-8007

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